podcast – ľĹÉ« ľĹÉ« Every Interaction Count Fri, 16 Sep 2022 14:26:40 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.1 /wp-content/uploads/2022/11/cropped-ľĹÉ«-logo_color-icon-32x32.png podcast – ľĹÉ« 32 32 SPECIAL EDITION: Elite Partners Series – featuring PAYLOCITY /special-edition-elite-partners-series-featuring-paylocity Fri, 09 Sep 2022 08:00:05 +0000 https://bentechre.com/?p=2943 + Read More]]> September 2022

We are very proud of our Elite Partnerships with Carriers and Vendors that incorporate technology into all they do. This series features each of our Elite Partners, who offer savings and efficiencies for your technology and communication needs.

This week’s featured partner is . Our series hosts, & , sat down with & to discuss Paylocity’s tech know-how, company developments, and market wins.

 

 

BTR:

What is Paylocity’s claim to fame?

Paylocity:

Paylocity is unique in that it doesn’t specialize in any vertical, rather Paylocity is able to serve any employers of all sizes and types. Paylocity has grown from a focus on Payroll services to a single HCM platform.

BTR:

What can Paylocity do for employers?

Paylocity:

Paylocity is a web-based system with the ability to integrate and scale as companies grow. We recognize that employers need a system that will fit their organization’s needs; we don’t believe in a one-size-fits-all approach.

BTR:

Share about your integrations!

Paylocity:

Paylocity is always looking at innovative integrations to provide solutions for employers across the market. Our open integration strategy allows for flexibility to integrate with outside vendors for things like retirement plan providers, benefits administration tools, applicant tracking, time & labor, and more. We surveyed our clients for their needs and continue to focus on the integration developments our clientele are desiring.

BTR:

How is Paylocity managing its data security?

Paylocity:

Since Paylocity is a publicly-traded organization, we maintain compliance with ongoing security and control audits. Our system is based with 256 encryptions which is twice the level that banks are required to apply for their technologies. We’re committed to 99% uptime to allow our clients to have maximum access to their data and processes.

BTR:

What is on Paylocity’s roadmap?

Paylocity:

We recognize that the Pandemic shifted workforces to focus on collaboration and community, so we continuously enhance our core HR functionalities and developing new software like internal messaging and video chat, collaborative document storage, and more. Engagement is a growing key focus for business leaders, so Paylocity is proactively enhancing their solutions to allow for employers to keep connected with their employee base. Paylocity is also continuously expanding their product offerings to facilitate the ability for employers to innovate in how they serve their employees.

 

BTR appreciates our partnership with our Elite Partners. Be sure to check out our other partners on our . If you’d like more information about savings and efficiencies offered through our Elite Partners, please email BTRProjects@bentechre.com.

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SPECIAL EDITION: Elite Partners Series – featuring VIMLY BENEFIT SOLUTIONS, INC. /special-edition-elite-partners-series-featuring-vimly-benefit-solutions-inc Fri, 02 Sep 2022 13:01:13 +0000 https://bentechre.com/?p=2932 + Read More]]> August 2022

We are very proud of our Elite Partnerships with Carriers and Vendors that incorporate technology into all they do. This series features each of our Elite Partners, who offer savings and efficiencies for your technology and communication needs.

This week’s featured partner is . Our series hosts, & , sat down with & to discuss Vimly’s tech know-how, company developments, and market wins. Be sure also to check out the .

 

BTR:

What is Vimly’s claim to fame?

Vimly:

Vimly is a best-in-class benefits administration technology solution architected for organizations with an aggregated business model, such as MEWAs, trusts, association health plans, PEOs, health plans, TPAs, and other similar groups. With a focus on streamlining workflows and creating efficiencies, Vimly provides a comprehensive platform for quoting, enrollment, eligibility, consolidated billing, integrations, and more.

BTR:

How did you arrive at the MEWA niche?

Vimly:

Vimly has been around for almost 30 years. We started in 1993 as a TPA providing solutions for the small group market through association health plans. We quickly realized there was no specific technology platform built to support the complexity of that sect of the market, so we built the solution.

BTR:

What are the specific needs you see with MEWAs?

Vimly:

MEWAs face a lot of manual processes and complexities, especially around billing, reconciliation, and communication. There is a lack of technology options in the market that support aggregated businesses with the mission-critical knowledge that Vimly deploys.

BTR:

Tell us more about the features and benefits of your solution.

Vimly:

Our technology platform, SIMON®, is a  HITRUST® certified benefits administration technology and services solution. The four key pillars of Vimly’s proprietary platform include– quoting, enrollment & eligibility, true consolidated billing & settlement, and robust integrations. Vimly’s flagship product, consolidated billing, features the ability to consolidate any carrier premiums, broker commissions, administration fees, etc., for each member group into a single invoice, allowing for direct pay within the system or otherwise. Vimly also reconciles and disperses payment for enrollments, is keen on integrations (inbound and outbound), and the technology is mobile-optimized.

We also allow our clients the flexibility to pursue our white-labeled technology through a full-service support model or as a SaaS-only solution. Vimly also can support trust administration services, integrated COBRA, CDH needs, ACA services, and more, focusing on data security and integrity.

BTR:

What’s on Vimly’s roadmap?

Vimly:

We’re excited about the continued development of our quoting solution, underwriting capabilities for fully-insured, self-funded, and level-funded plans, and our API catalog & portal. Vimly strives to be the single source of truth from the pre-sale of an insurance plan through to the billing and settlement process. We are investing in our technology year-over-year to ensure we have the best product available for our partners across the multi-employer markets.

BTR:

What else would you like the share about your solution?

Vimly:

Vimly has multiple user experiences across a single code set – including experiences for the employee, the individual employer, brokers, and the partner portal. Everything is aggregated, providing complete visibility and control over the entire book of business. Features like “create an employer” allow new employers to be added within minutes to any multi-employer group, allowing for efficient execution and a platform for growth and scale.

 

BTR appreciates our partnership with our Elite Partners. Be sure to check out our other partners on our . If you’d like more information about savings and efficiencies offered through our Elite Partners, please email BTRProjects@bentechre.com.

 

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SPECIAL EDITION: Elite Partners Series – featuring EMPYREAN /special-edition-elite-partners-series-featuring-empyrean Thu, 25 Aug 2022 20:33:03 +0000 https://bentechre.com/?p=2913 + Read More]]> August 2022

We are very proud of our Elite Partnerships with Carriers and Vendors that incorporate technology into all they do. This series features each of our Elite Partners, who offer savings and efficiencies for your technology and communication needs.

This week’s featured partner is . Our series hosts, & , sat down with & to discuss Empyrean’s tech know-how, company developments, and market wins. Be sure to also check out the

 

BTR:

What is Empyrean’s claim to fame?

Empyrean:

Empyrean has been around since 2006, so we are not rookies by any means. We serve clients of all sizes with a focus on service to a variety of industries and with a mixture of benefits strategies. We are focused on building culture through employee benefits to connect employees with their benefits and enrich their lives. We deploy a service-first approach to technology and measure it regularly.

BTR:

What’s new and exciting for Empyrean?

Empyrean:

We are so excited to launch our Pilot Plus tool, which is a claims-based decision support and engagement tool. This data-driven tool helps employees choose which plans are best for them with year-round access.

BTR:

Tell us about your integration opportunities.

Empyrean:

Integrations are important to us, and we consider Empyrean is one part of a bigger technology ecosystem. We know we can’t be the curator of every employee benefit, so we work together with outside vendors and carriers to make the benefits experience the best it can be for employees.

We use APIs to make sure the employee experience is easy and understandable, with a focus on data sharing, especially with demographic information. We also use APIs within our Pilot Plus tool which supports the relevance of the employee benefits strategy overall.

BTR:

Data security is essential for employers these days. What are you doing to protect data and maintain security?

Empyrean:

Nothing is more critical to Empyrean than data security. We are SOCII Compliant and “Exception Free” with our SOC audit testing since day 1. Empyrean is continually investing into security projects, including ISO Certification by the end of 2022. Our bit site score has been ranked highest amongst our technology peers.

BTR:

What’s on Empyrean’s roadmap?

Empyrean:

Empyrean is continuing to pursue the next evolution of “benadmin” by engaging with brokers, employers, and partners like BTR. We are listening to a myriad of voices from a variety of benefits spaces, including a Client Council, for the needs across the market. Our Pilot Plus program will grow and expand as we start plugging in more claims data. We also recently partnered with Nelson Hall to gather market research which is informing the trajectory of Empyrean’s development in the coming year.

Empyrean is also homing in on year-round engagement and connection strategies for employees. We feel employees deserve the best support for Life Events and more, so we are implementing communications tools to support a more streamlined enrollment strategy and continue to extend the employer’s culture into the employee’s benefit experience.

 

BTR appreciates our partnership with our Elite Partners. Be sure to check out our other partners on our . If you’d like more information about savings and efficiencies offered through our Elite Partners, please email BTRProjects@bentechre.com.

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SPECIAL EDITION: Elite Partners Series – featuring Proliant /special-edition-elite-partners-series-featuring-proliant Wed, 24 Aug 2022 15:50:37 +0000 https://bentechre.com/?p=2907 + Read More]]> August 2022

We are very proud of our Elite Partnerships with Carriers and Vendors that incorporate technology into all they do. This series features each of our Elite Partners, who offer savings and efficiencies for your technology and communication needs.

This week’s featured partner is . Our series hosts, & , sat down with & to discuss Proliant’s tech know-how, company developments, and market wins.

 

BTR:

What is Proliant’s claim to fame? Give us the 411 on your specialty.

Proliant:

At Proliant, we believe there is not true “best HR technology,” rather we look at how technology fits best with our clientele. Our origins were in CPA tax services, until our clients asked for support with payroll services. Proliant pivoted to accommodate the needs of their clients, and now payroll is the core service offered by Proliant. Industries with hourly employees – restaurants, factories, retail, and the like – are finding a lot of success on Proliant’s software

BTR:

What are the common services added onto your core payroll offering?

Proliant:

Typically, we see Onboarding, ACA, HRIS, and Time & Labor implemented with our core payroll service. We were the first payroll system in the industry with an integrated ACA suite, with lots of bells and whistles for employers with variable hour employees.

Applicant tracking is typically stand-alone from the payroll system, which is by design in many cases due to the specific needs of the type of client using AT solution.

Benefits administration is available through Proliant, and we also offer integrations with many other best-in-breed ben admin systems like Employee Navigator, PlanSource, and bswift. Proliant is proud to have the flexibility to integrate with best-in-breed partners to offer the best global solution for the employer.

BTR: Tell us about the opportunities available for integrations.

Proliant:

We have an open API architecture. We see a lot of integrations with Applicant Tracking and Learning Management systems to facilitate new hire processes. Security is also a popular API for many clients to support Multi-Factor Authentication (MFA) functionality.

BTR: What is on Proliant’s roadmap?

Proliant:

Our product team is doing a great job listening to our clients with a focus on automating as much as we can for employers. Standardization of data is top of mind with most of our developments, with the objective of helping employers be able to use their data for employee utilization and corporate forecasting.

Employee Engagement is also being developed. Technology tools such as employee surveys and communication modules are being designed to support business objectives from the top down, including position management access for mid-management roles and collaborative digital spaces within Proliant’s software.

 

BTR appreciates our partnership with our Elite Partners. Be sure to check out our other partners on our . If you’d like more information about savings and efficiencies offered through our Elite Partners, please email BTRProjects@bentechre.com.

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SPECIAL EDITION: Elite Partners Series – featuring GUARDIAN /special-edition-elite-partners-series-featuring-guardian Wed, 10 Aug 2022 13:26:55 +0000 https://bentechre.com/?p=2891 + Read More]]> August 2022

We are very proud of our Elite Partnerships with Carriers and Vendors that incorporate technology into all they do. This series features each of our Elite Partners, who offer savings and efficiencies for your technology and communication needs.

This week’s featured partner is . Our series hosts, & , sat down with & to discuss Guardian’s tech know-how, company developments, and market wins. Be sure to also check out the .

 

BTR:

What is Guardian great at? Give us the 411.

Guardian:

Guardian has been in business for 160 years and is proud to bring a broad offering of comprehensive solutions aimed at supporting the overall wholistic wellness. Guardian regards personal wellness to include “Mind, Body, & Wallet” and focuses their endeavors to support all three areas. Guardian also targets their partnerships specifically to provide tools that provide the ability to simplify benefits management overall.

BTR:

What’s big and exciting for Guardian right now?

Guardian:

We are developing more APIs for our Guardian Access API Program. The program facilitates quick implementation of connections and supports enrollment accuracy with a keen focus on integration with ben admin systems and other HR technologies.

Guardian currently has 4 Key APIs which are designed to enhance the employee enrollment experience:

  • Member API – Transmits employee demographic & eligibility information to Guardian
  • Plan Level API – Facilitates plan configuration so that system rules match the plan rules
  • EOI API – Enables an instant insurability decision at time of enrollment
  • Provider Directory API – Employees can search for providers within the ben admin system

Guardian is also working to improve connectivity across all benefits. Guardian is focusing on employee education & awareness about their enrolled products, with the aim of improving the employee’s experience in using their insurance. A new, innovative partnership with Naya Health enhances the employee experience with decision support at point of enrollment by providing a data centric view of utilization and education.

Guardian believes that a connectivity strategy is needed by all industries – technology is the tie that binds for most companies.

BTR: What’s on Guardian’s Technology Roadmap?

Guardian:

Guardian is excited to release a Member level & Plan level API with ADP WorkForce Now toward the end of 2022.

Guardian is currently acting as its own test client for an EOI API with Workday and will release more APIs with Workday in the future.

BTR: What else would you like to share?

Guardian:

Guardian is a big fan of the Enrollment Support available through BTR’s partnership with iBenefit Communication. Having 1-on-1 direct support to help an employee with their benefits package not only humanizes the benefits enrollment experience, but it also supports data validation at the point of enrollment.

It’s also awesome to have iBenefit on board because their support is ideal for multi-generational workplaces. Gen Z is starting to make benefits decisions – even though they are fluent with technology, they still need a person to simplify and guide their choices. Gen X doesn’t want help but can struggle with technology so they need a human to support their utilization of the technology. Guardian appreciates iBenefit’s ability to solve for a broad scope of cross-generational needs.

BTR appreciates our partnership with our Elite Partners. Be sure to check out our other partners on our . If you’d like more information about savings and efficiencies offered through our Elite Partners, please email BTRProjects@bentechre.com.

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